Tag Archives: Small Business

The Most Important Meal of the Day

In Praise of the Perfect Diner Breakfast

If anyone’s in the mood for a classic American breakfast, there’s a quaint diner called Norval Pancake Factory at 71 Mountainview Road North in Georgetown, that serves some amazing waffles, pancakes, omelettes, and other brunch items.

I first stumbled across the diner when it was at a different location, about 15 years ago. It was the first time I met Effie, the owner of Norval Pancake Factory. Effie is superb when it comes to customer service—she’s great at making sure both the service and food are excellent. The restaurant serves anything from all-day breakfast to club sandwiches, and of course, pancakes. At one point, they switched over to a fancier night diner, but to my knowledge, they’ve switched back to doing breakfast.

All the food is served hot and fresh. I once ordered a club sandwich and it took a little longer than average to get it to my table because they were grilling the chicken and bacon fresh. The meals are good portions, and everything is reasonably priced.

I was a little concerned about dining in, because I haven’t dined in many restaurants over the past few months, but it was great to see that the booths were separated by plexiglass, staff were all wearing face masks, and tables were spaced out appropriately. Effie visited tables just as she used to and asked how everyone’s meals were. Staff were extremely friendly, well trained, and familiar with the menu.

If you’re looking for somewhere to grab some unique breakfast items (smarties pancakes, cinnamon apple pancakes, and caramel pancakes), I highly recommend Pancake Factory.

Norval Pancake Factory
905-873-9080
http://www.thenorvalpancakefactory.com/

 

Add Comment

Top Ten Ways to Celebrate Thanksgiving During COVID-19

Obviously, this year’s Thanksgiving is going to look a little different from last. Family get-togethers will be much smaller—if they happen at all.  But that doesn’t mean you and your loved ones can’t have as much fun this Thanksgiving weekend. Here’s a list of ideas and events that are happening around the GTA.

1. Take a hike and enjoy nature:
Take the opportunity to get out and stretch your legs while the weather’s still warm! The Scarborough Bluffs has 11 parks featuring trails, gardens, and beaches along the shore of Lake Ontario. Rattlesnake Point Conservation Area in Milton has an amazing view of autumnal colours as the trees change with the season. The Elora Gorge Trail is also a favourite, as it showcases a 20m waterfall and 10km of scenery.

2. Fishing at Glen Haffy:
If recreational fishing is what you crave, Glen Haffy supplies rainbow trout from a hatchery, and visitors may fish from two ponds. The conservation area also offers a variety of nature trails that are ideal for bird watching.

3. Apple Picking:
Apples are in season! Carl Laidlaw Orchards, located in Brampton, are open Fridays, Saturdays, Sundays, and holiday Mondays for September and October. Chudleigh’s is also open for apple picking and has an animal farm and hiking trails for visitors to enjoy. Tickets must be purchased in advance. They are busy, so plan to go early to avoid lineups!

4. Take a drive in the country
It’s the perfect time of year to take a relaxing road trip out of town—go and pick up a pumpkin or some corn from your local farmer and enjoy the fall colours along the way. Take a trip up to the Apple Factory to get your fill of specialty products, or drive up to Collingwood to get a view of Blue Mountain.

5. St. Jacob’s Market:
Drive out to St. Jacob’s Market near Waterloo for a variety of different specialty vendors that include baked goods, books and toys, handmade crafts, and meat and seafood. You also have the option of purchasing a Market Meal Kit for 2 for $35, which includes cheese, dinner buns, a mini peach pie, and more. The market is open every Tuesday, Thursday and Saturday.

6. Picard’s Peanuts:
There is tons to do at Niagara-on-The-Lake!  Wineries, lunch on a patio, if the weather permits, and don’t forget to hit up  Picard’s Peanuts for some freshly roasted peanuts and unique snacks, such as potato chip covered peanuts, chocolate covered marshmallow and sponge toffee and chocolate-covered peanuts.

7. Support a local restaurant:
Take a well-deserved break and have a night out. Order in from your favourite local restaurant or dine out to help support local businesses. There’s no need to stress yourself out over cooking a Thanksgiving feast!

8. Have a picnic:
Organize an outdoor picnic or BBQ at a local park. There are a number of parks around Toronto that have firepits and BBQs available, or you have the option of bringing in your own grill. High Park, Centennial Park, and Earl Bales Park all allow visitors to bring their own grill.

9. Virtual Oktoberfest:
The Kitchener-Waterloo Oktoberfest has moved its event entirely online. On October 9th and 10th, tune into their stream to enjoy both live and pre-recorded events, including cowbells and yodelling, keg tapping, and Oktoberfest trivia.

10. Stay active:

Before the weather gets too cold, now’s the perfect time to get out and go for a bike ride or a jog. Enjoy the fresh air as you take a walk down to the beaches. ActiveTO has extended major road closures into October to encourage more space for cycling and walking. Road closures change from weekend to weekend, so check their website for updates.

Happy Thanksgiving! Be well and stay safe.

 

Add Comment

A Nostalgic Pastime of Mine

Photos: Awesome Bobby Orr pinball machine - CBSSports.com

As mentioned in a recent post of mine, many years ago, in my younger days, like many teenagers, I often went to arcades to play either pinball or video games.

When I was in my 20’s, I was over at a friend’s apartment, and much to my surprise he had bought a full-sized video game, known as Space Invaders. Since this was the first video game I ever played, I was feeling a touch of nostalgia, so he directed me to the company, where I too bought one.  After being bit by the bug, a couple of years later I added to my big boy toys, when I purchased my favourite pinball machine. Bobby Orr Powerplay.

At the time when I made the initial purchase, I was introduced to a woman by the name of Dallas, who was the owner of a company known as Toronto Coin Machine Exchange, also known as The Original Pinball Exchange Club.  Dallas and her husband run the company that sells, services, and repairs various pinball and video machines.  The company is based in Hamilton, but they work all over both the GTA as well as Ontario.

Over the years, I’ve kept in touch with Dallas, and every so often, I think about buying another machine (presently I have my eyes on adding a Dome Hockey game to my collection.  In the meantime, I enjoy my two machines, and they are near and dear to my heart.

In more recent times, one of the machines was damaged during a move, but Dallas and Toronto Coin came to the rescue.  Not only did they help repair the machine, but they performed maintenance that was long overdue.  The machine is now back up and running, and I’m having as much fun with it now as I did when I first bought it 20 years ago.

When I mention to others that I own these machines, I’ve been surprised to find out that many others also have games in their basements, and enjoy playing them for hours on end.  Some parents feel that they not only keep the kids occupied, but they enjoy both knowing that their kids and their friends are having fun, but also that they know where they are and close by.  In addition, given that a lot of people are cooped up, inside, and looking for some different activities. you just may want to consider adding these toys to your household.  They aren’t overly expensive and you’ll be surprised at all the fun you and the family can have.

 If you’re ever looking for a video game, pinball machine, jukebox or in need of repairs to one that you already own. don’t hesitate to reach out to Toronto Coin.

Toronto Coin Machine Exchange
http://www.pinballexchange.com/
416-789-1806

 

Add Comment

In Need of a Party Planner?

As everyone knows, I often try to promote small and neighbourhood businesses on my blog. In my particular neighbourhood, Cathy Siegel owns the go-to store in midtown Toronto for anything and everything you would need for a party.

The store is called Party Rock and is located on Avenue Road between Lawrence Avenue and Wilson Avenue. Party Rock is a party supply and rental shop that has everything that you would need for a party – from balloons, to loot bag goodies.  If you’re looking for a themed party, she’s got everything from Star Wars themed balloons, napkins, plates, and cutlery to whatever craze is hot at the moment.  A lot of her party items are unique, so you won’t be able to find them in many other places.

Looking for everyday gifts?  Party Rock carries it all – from funky, fun socks to games the whole family can enjoy.   Sending the kids to overnight camp? Cathy’s selection of fun pillows, stationery and bunk decorations can’t be beat.  There are countless aisles of decorations, toys, and stuffers for any holiday that you can think of.  In more recent times, because everyone seems to be focused on puzzles, she’s started stocking a lot of different varieties, in all sizes and all levels of difficulty.

Cathy will also supply seasonal items, such as pool toys and swimming gear, and special occasion items, such as sombreros and piñatas for Cinco de Mayo. In addition, she’s able to do a variety of different balloons displays that include arches, names and numbers.  

Cathy and her staff also make for wonderful party consultants. People are known to use her for bar mitzvahs and bat mitzvahs, where she’s able to tie the party theme together with matching invitations and decorations.  She’s also more than willing to source out items for you – just because she doesn’t have it in-store, doesn’t mean she won’t be able to get her hands on it.  Whether you’re having a kids birthday party, celebrating a special occasion, or if it’s a large-scale event like a bar mitzvah or engagement party, Cathy will be able to handle all of your party needs.

Once you’re inside Party Rock, you will be like a kid in a candy store!  And for the record, she has the candy too!

Party Rock
1919 Avenue Road
647-966-0019
CathyPartyRock@gmail.com

 

Add Comment

Designs of a True Business

For this blog, I’d like to talk about one of the first suppliers that I used when I was starting up my second business, Minus H2O.

As many of you know Minus H2O manufactures super-concentrated cleaning products. The company began as a passion product with the goal of reducing carbon emissions and plastic solutions, while simultaneously saving consumers and businesses a significant amount of money on their cleaning supplies

In the early days of Minus H2O, one of the many items on my to-do list was to create labels for our various products.  At the time, we had already designed a company logo, but as I was learning more about this new industry, I realized that labels for bottles were a whole separate area of design.  Since I’ve always felt that it is better to use somebody who has prior experience with specific projects, off I went in search of someone who has designed labels for consumer packaged goods.

Through another one of my colleagues, I was introduced to a gentleman by the name of Oneil Lewis, who worked as a freelancer graphic artist….specializing in consumer packaged goods.  Oneil manages his own company, Simple Representations, and I’ve been using his services, from time to time, over the past three years.

Amazingly, Oneil and I have never met in person.  The first time, we connected was on the phone and he simply asked me for some information about the company, the text for the label (he even suggested I include such item as ingredients, descriptions, and instructions), and lastly that I sent him to send him the company logo.  A few days later, and the first version of the label arrives, and he’s nailed it….capturing 90 percent of what I needed, leaving only a few minor modifications to be done.

In more recent times, I faced a challenge where somebody had asked me for a prototype of a package that we presently don’t have.  Since the package also requires a label, I called up Oneil and told him that I needed some help in mocking something up.  Since he knew that I really didn’t have much of a budget, he simply asked me to pay him if and once I was successful in getting the contract.

Rather than just a supplier, Oneil is the definition of a true partner.  He looks out for my well-being and tries his best to help me put my best foot forward,. because he knows that if I succeed, he succeeds.  It’s always great to work with someone in a business who is enthusiastic, talented, and a pleasure to deal with.  Thanks for everything, Oneil.


Simple Representations
Oneil Lewis
416-509-0299

 

Add Comment

A Blast from the Past

Bally - Pinball Machine - Bobby Orr Power Play - 1977 | HockeyGods

This post will be something a little different, but I’m always trying to give a shout-out to businesses that offer great service.

Not everyone knows, but many years ago, maybe due to nostalgia or trying to hold onto some of my youth, I bought a full-sized Space Invaders video game and a full-sized Bobby Orr pinball machine.  At the time I purchased the machines I was still living at home, so my business partner put up with my nonsense and allowed me to keep them in the boardroom.

Just to take things to the next level, I reached out to Bobby Orr, himself, and asked if he could possibly come by my office to autograph the pinball machine.  Much to my delight, he said the next time he was coming to Toronto, he would stop by my office.  A couple months later, all of a sudden, my receptionist comes into my office saying that there was a Bobby Orr here to see me (as an aside, the receptionist was much younger, and had no idea who Bobby Orr was).  I immediately came out of my office, greeted him, and took him into the board room where he signed both the playing surface and side of the pinball machine.

A few years later, when we ended up moving offices, I needed to come up with a place for the two machines to go and took up a family member’s offer to store them in an area of their building that was unused.

Fast-forward to the present day, and I was told by my relatives that I had to move the machines as they were going to be renting out the space. When I came by to move the machines, my heart sank.  Even though I had left them well protected, unbeknownst to me someone else moved them to a different room and the glass artwork (the main front panel is known as the back glass) of the Bobby Orr pinball machine had been broken into about 15 different pieces. This machine was about 40 years old and I was at a loss as to how I could possibly fix it.

I started doing some research and learned a heck of a lot more than I ever knew about pinball machines (look forward to another blog about this). After searching all over North America. I was directed to a place in Cole Harbour, Nova Scotia called Classic Playfield Reproductions. Upon doing some more digging, I discovered they have the licensing rights to reproduce the various parts of a pinball machine  (including the backglass artwork).  Talk about a niche market!.

I reached out to them by email, got a very quick reply, and seeing how I was in Canada, they did me a favour and reduced the cost which was originally in US dollars. I placed my order online and not three to four days later, a UPS package arrived and very tightly, carefully, and safely packaged inside, was the back glass for my pinball machine.

I did a side-by-side comparison and the artwork looked bang-on!  Even the part of the artwork that had a mirror backing matched (there was another supplier who indicated their mirror looks more like a grey / silver paint).  It was so closely matched that you couldn’t tell it was a reproduction.

Now I know not everyone has a pinball machine and requires the services of this company, but it’s cool to see the niche workings of a business like this…and from a Canadian town….the home of Sidney Crosby, no less.  In fact, maybe they’re on to something, as it seems that what’s old is new again, and I am hearing of more and more people who are buying pinball machines for their homes and offices (you can get some for as low as $500.00)

To the folks at Classic Playfield Reproductions who helped me out when I was stressed about finding a critical part to my machine, and for taking such good care of me, thanks for everything!

Classic Playfield Reproductions
https://classicplayfields.com/

 

Add Comment

Slam Dunk Customer Service

Toronto Raptors Official NBA Basketball Team Logo "We The North" Poster - Trends 2021

In my more recent blogs, aside from highlighting local businesses, I have attempted to feature companies from other parts of Canada or from around the world.  While this particular business does have a showroom in Toronto, the majority of the business they do is online, and most of their products are shipped to international destinations.

The Sports Poster Warehouse is owned by a gentleman who I’ve personally known for many years, Neil Flagg.  Given Neil’s passion for sports, when he finished school he set up his own company which as the name would suggest, specializes in sports-themed posters.  Neil sells anything from older, hard-to-get, vintage posters, to posters of today’s most popular players and teams.  In fact, his products are so up to date that usually within a few hours of a championship trophy being awarded (i.e. Superbowl, World Series, etc.) Neil will have posters in stock.

In addition. Neil also offers a number of health-related posters that are not strictly sports-related, but athletic in nature. His tens of thousands of posters are easily grouped into categories on his website and range from as little as five dollars to as much as $20.00, and all sorts of points in between.

The website is easy to navigate, and you can place your orders 24 hours a day, seven days a week.  Depending on where you live, you could get your posters delivered in as little as 24 hours or a bit longer.

There’s always someone available to answer questions on the phone, and Neil specifically is knowledgeable—not with just his business, but sports and sports trivia as well.

While a lot of his business comes from individuals who just want to put a poster up in their room, he also sells to businesses like sports bars, gyms, and offices.

Many years ago, I remember having posters of my favourite teams and athletes up in my room, and despite technology, it seems that this is still something that many people like to do.  Check out his website and throw him a sports trivia question while you’re at it.

The Sports Poster Warehouse
416-696-8353
sportsposterwarehouse.com/

 

Add Comment

Salbro Bottles…A Package Deal

As some of you know, not too long ago,  my business partner and I started a second business called Minus H2O, where we manufacture ultra-concentrated cleaning products. The company began as a passion project with the goal of reducing carbon emissions and plastic pollution, while also saving consumers and businesses a lot of money.

In the early stages of developing the product, we knew that we would need bottles, and one of my colleagues recommended I contact a local company, known as Salbro Bottles.

I first reached out to them a couple of years ago and ever since, they’ve been amazing to deal with.  I had originally explained that we were a startup, and were unfamiliar with consumer packaged goods. One of the owners and his colleagues walked us through the process of recommending bottles, sending samples, and assisting us in making the best choice possible for our initiative.

Since that time, Minus H2O has grown and Salbro has also been very good to us when we’ve had special requests or need special orders. They also took the time to help me with a presentation, where I needed 500 empty bottles to show a retailer how much plastic pollution they’ve been emitting.

Aside from their willingness to help, it’s great to be dealing with a company that’s looking ahead long-term. While many businesses these days would rather make money on the first sale, this company is determined to build a lasting, long-term business relationship.

Salbro Bottles has recently been purchased by TricorBraun, another packaging company, but the Toronto staff remains the same.  What’s even more important is that the company vision has remained consistent and they’ve been true to their word.  They’re just as helpful today as when I first met them.

If you’re ever in need of different bottles and packaging material in bulk, I highly suggest you give them a try!

Salbro Bottle
http://www.salbrobottle.com/
905-850-1190

 

Add Comment

Pandemic Puzzles and Catello Toys

A perfect match: The health benefits of jigsaw puzzles

As the family puzzler, today I am tagging David out, so I can tag in, with an SQM pick of my own.  My name is Miriam.  I’m David’s wife and the Operations Manager, here at SQM.

While the rest of the world found jigsaw puzzles during the pandemic shutdown, I trailblazed many moons ago:  I am confessing to a long term love for puzzling.  I’m particular about my puzzles – they need to be busy with lots of detail to keep my interest piqued.  They should amuse me, keep me engaged and be something that I want to keep looking at.  I long since settled on Heye puzzles, as my jigsaw of choice.

Fast forward to the pandemic of 2020 and the world caught up to me. Puzzles were out of stock in every store, online and families were trading them as precious commodities.  And with good reason:  they are great indoor family projects (I say this and yet, neither David nor my daughter would deign to help me with one of them…), test your patience and work your brain.

I came across a fabulous company from Quebec, in my hunt for my perfect puzzle:  Castello Toy Store.  Their website was a breeze to navigate and was updated constantly, as stock fluctuated.  The prices were great (compared to other companies that saw an opportunity, charging outrageous prices at the height of the pandemic) and shipping was included.  Customer service was happy to speak with me, directly, to answer any questions that I had (bonus..in English!) and my puzzle was promptly delivered to my doorstep in just a few days.

Hopefully (with a little bit of luck and a lot of science), we won’t be forced back into a stay at home order.  Yet, even if we are taking baby steps to go out again and poking our noses outside, I will puzzle on in my pyjamas, with puzzles delivered right to me, from Castello Toys.

Castello Toy Store
www.castellojeu.com
1-855-538-3383

 

Add Comment

Unparalleled Experience

Several months ago, I heard about a popular Middle Eastern restaurant that had opened up in Toronto called Parallel. The restaurant is owned by the Ozery Brothers, of Ozery Bakery fame, and the creators behind the popular pitas that are available across the country and in some select locations in the United States. The Ozery Bakery has been around for more than 20 years and has grown from a small family owned bakery to a staple for alternative bread products. The Ozery Brothers’ new restaurant is sure to become a staple for Middle Eastern cuisine due to the great food, wonderful ambiance, and the overall unique experience that it has to offer.

Where the Ozery Bakery was the creation of just Alon and Guy; Parallel is a collaboration between Alon, Guy and their brother, Aharon. The addition of Aharon is apparent in how the space, location, and ambiance of the restaurant differs from that of Ozery Bakery. By having the three brothers all collaborate together, putting their individual skills and tastes into the restaurant, they have created a restaurant that is bursting with flavour and style.

Parallel itself is a small, open-concept space that seats about 75 people. An interesting aspect of the restaurant is that it backs onto the kitchen, allowing diners to see what is happening behind the scenes. The decoration is minimal, though the art pieces that are on the walls, are statement pieces and draw the eye. The high ceilings and the trains that can be seen through the window, give the restaurant a chic, yet warm, the ambiance that is reminiscent of a working, living warehouse.

Now, don’t be fooled by the location or the modern ambiance. The food is steeped in tradition, and the dining experience is based in the community. The menu is all about shareable items and diners can share beer and food with the table. This adds to the overall experience and charm of the restaurant and makes Parallel a great place for a friendly get together, a date, or a relaxing night out.

The menu offers dishes that suit all likes and dietary lifestyles. Parallel offers gluten-free, vegetarian and vegan-friendly options, while also offering a selection of dairy, gluten and meat dishes. The menu is not overly extensive, but there is enough variety that diners feel like that they can sample a wide variety of flavourful food and non-alcoholic and alcoholic beverages.

The acquaintance who told me about the new restaurant raved about how great it was and told me that they had already decided to go back. They were very excited, but there was a problem; it was so busy, they had to make a reservation a couple of weeks in advance and they didn’t know if they would be able to wait that long. Now I don’t know about you, but when there is a waitlist that long, I know that I have to go and see for myself what the craze is about.

So that’s exactly what I did… two weeks after I had made my own reservation.

When I arrived, my guest and I were immediately greeted and escorted to a table that had already been set. The server was great; they were personable, friendly, and full of suggestions. There was a great variety of food and beverages available, and the atmosphere was lively. The Parallel salad was tasty, and the fried cauliflower was amazing! The mushroom dish was unique and delicious. The flavours of each dish were mouth-watering and memorable. They were plated attractively and were a decent portion size; though I will admit that I found the restaurant to be a little bit on the expensive side, the food and the experience was well worth the money. I can’t wait to go back again and explore more of their menu, because if the food is as flavourful as the cauliflower or the salad, I know that I am in for an exciting treat.

Living in Toronto means that there are tens of thousands of restaurants that are available to choose from; and it has become increasingly difficult to find a unique, fun, and delicious restaurant that stands out. That being said, Parallel is one of those restaurants that is unique, memorable, and different, and in my humble opinion, everyone should try it and see for themselves how great it is.

Parallel is closed Monday and Tuesday, but it is open every other day of the week, offering both brunch and dinner. So, whether you are looking to try a new type of cuisine, impress a dinner date, or have a fun, relaxing brunch with friends or family, Parallel is unparalleled in providing great food and a great atmosphere, and you should definitely stop by to check it out.

Parallel
(416) 516-7765
www.parallelbrothers.com

 

Add Comment

Customer Service That is Well-Done

Easy Philly Cheesesteak Recipe (Ultimate Guide) - Momsdish

A few weeks ago, my neighbour came running outside, jumped into his car and drove off. When he returned, I had to ask what had happened. He told me that he and his wife didn’t have any dinner made, so they had decided to order food from the Grill Gate. Despite living in the area for ten years, I was not familiar with this restaurant. My neighbour told me that I had to try the Philly cheese sandwich.

Now I have been to Philidelphia and have tried an original and authentic Philly cheesesteak sandwich. My family decided to try Grill Gate on my neighbour’s suggestion.

The resturant has a small menu, they focus on cheese steaks, cheese burgers and eggplant parm cheese burger.

The restaurant itself is quite small, it can hold up to about 25 people. It is an authentic mom and pop shop. It is owned and operated by a husband and wife team. They originally ran a food truck and it became so popular that they opened up their own place.

They also have BIG orders of fries. They get their burger buns specially made by a local bakery.

My daughter had a sandwich and it was so big that she saved the rest for lunch for the next day. It is now her fun spot, where she takes friends.

When I was there, the server asked me “how are the first few bites tasting?” I liked that as I thought that was quite personal, instead of the generic “how is everything?”

The food is reasonably priced and it is a great place with great food.

I am not a big fan of uber eats, but the restaurant does have an account with it. Use this if you can’t make it in for a dine-in meal.

It is a great place for a quick bite to eat or for take out.

I thank my neighbour for his suggestion.


(416) 631-1167
www.grillgate.ca

 

Add Comment

Cooking Up Five Star Customer Service

Caplan’s Appliances, on Weston Road, south of Eglinton Avenue, is a family-founded appliance store that first opened its doors in the 1940s.  Their recently renovated store has a wide selection of brands to choose from, including:  Maytag, Whirlpool, Bosch, Sub-Zero, and Wolf, to name a few.  In addition to the long list of brands which they represent, a few years ago they opened up a separate Miele showroom right across the street from the main store.

The owner of Caplan’s, Bob Caplan, is an old friend of mine, and I have been doing business with Bob and his family for many years.  Since I know he treats everyone like he treats me…he probably treats others much better :-)…I’ve always been recommending him to my family and colleagues who have been in need of appliances.

I’ve visited Bob’s store many times before, and I felt that it was time I give his store a shout out, based on my most recent experience there.  Back a couple of months ago, I was in the market for a new stove for my aunt.  My aunt is 93, living on a fixed income, and Bob was aware of this. Instead of selling us a high-end appliance, Bob had given the salesperson a heads up and they were able to find us a good quality stove at a reasonable price.

In addition, Caplan’s will offer to deliver the new appliance and take away the old one.  In my aunt’s case, we needed added assistance because the stove was a gas range, and it’s not something you can just easily unplug from the wall.  As a result, you need a gas fitter to disconnect the old one and install the new appliance.  As it turns out, the salesperson was kind enough to find me a gas fitter and coordinated the timing so we were able to remove the old stove at the same time as they brought the new one in. The fact that they were willing to go the extra mile to help out my aunt for what amounted to a small purchase, just shows how much they care about their business and their customers.

Aside from the gas fitter, Caplan’s has partnerships with other people in the trades, including interior designers, builders, and construction companies. Bob is truly a one-stop solution for all of your appliance needs.

Caplan’s has been around for a long time, and they understand the value of having a customer for life.  Whether you’re looking for a starter or base type of appliance, upgrading to a new model, looking to redo your kitchen and get high-end appliances, Bob and his team are there for you.

Caplan’s Appliances
416-767-1655
https://www.caplans.ca/

 

Add Comment

Sharing is Caring

Brew Your Own Beer, Just in Time for St. Patty's Day

Several weeks ago, my wife and I went to a popular restaurant called Parallel. I have an upcoming separate blog about my experience at this restaurant.

This restaurant is great in many ways. During our visit, we saw something in particular that we had never seen before. They had Sharing Bottles. They are large bottles of beer, approximately 500-600 ml in size.

In comparison, a regular bottle is about 355 ml. We thought that this was a great idea, as groups of people could try multiple beers and have a small sample of each since beer comes in many different unique flavours. This makes the dining experience very enjoyable and interesting, as both food and drinks can be shared with the people you care for.

Parallel is not the only place that has these bottles available. There are a couple of breweries that have these Sharing Bottles available, and my wife and I have tried a few of them. There are two places that I recommend.

Blood Brothers Brewing has a large selection of these bottles. My wife really enjoyed the Shumei and the White Lies bottles, which are 500 ml each. The Shumei has different styled IPAs blended into it, with hints of citrus and pine. The White Lies is a sour ale that was inspired by white wine.

Blood Brothers is very convenient, as they have their own online shop. You can shop for your favourite flavours in the comfort of your own home!

Another bottle that my wife liked was from Beau’s. It was called Paper Chase and is a birchwood ale that has hints of caramel, dried fruit and baking spice. While Beau’s does not have an online beer store, they have other merchandise that could be purchased, such as apparel.

We hope that this becomes more of a trend, as this is a good way to try different beers without consuming too much. If you have a brewery that you like, you should suggest this idea, and try to see if they will start
to sell Sharing Bottles!

While trying these bottles, please remember to drink responsibly.

Blood Brothers
http://www.bloodbrothersbrewing.com/
(647) 628-6062

Beau’s
https://beaus.ca/
(866) 585 BEER

 

Add Comment

Good Things Come in Slightly Larger Packages

The Best Microbreweries in Toronto

A few weeks ago, I was dining at a restaurant and something on the menu happened to jump out at me.  The establishment was offering what they called “shared bottles” of beer.  It turns out that these bottles were about one and a half times the size of a regular bottle of beer, and the idea was that it is too much for one person but perfect for two people to share.  As it so happens, I’m not a big beer drinker but was with some other people who enjoy trying different beers, so it was perfect for the occasion.

The company that I know of which offers this feature, is a microbrewery in the Toronto area called Blood Brothers Brewing and is located at 165 Geary Avenue.

I really found this to be a great idea, and I’m sure there are other breweries that do it as well, but I thought It was an interesting marketing tactic to get people to try your product.  Often, my wife says that a bottle of beer is too much for her, but half or 75 percent of one is the perfect amount.

Given that in today’s marketplace, there are hundreds of different beers and breweries, and even more beverages available, you really have to be creative to succeed.  Normally, companies just come up with a catchy name or label but don’t do anything else to change up their product.

Alternatively, I’ve noticed that one of the tactics US companies use is to simply increase their price and portion size.  However, Blood Brothers is taking a different approach, and I applaud them for doing so.  I encourage other companies to think outside of the box as well.

In the meantime, give Blood Brothers a try.  I’m told that their beers are all quite enjoyable.

Blood Brothers Brewing
647-628-6062
http://www.bloodbrothersbrewing.com/

 

Add Comment

The Buzz About Great Customer Service

For many years, whenever I was driving along Wilson Avenue, to the west of my neighbourhood, I noticed a small restaurant in a strip mall, called Buzz Buzz Pizza Family Restaurant.  Despite driving by the location numerous times I never had the opportunity to stop by until a few weeks ago when, ironically, after going to a restaurant in the area for dinner we found ourselves still hungry.

A few of us decided to stop off at Buzz Buzz for a quick bite and to check the place out.  It’s a small restaurant, with seven to eight tables, the prices are reasonable, and is known for their Italian food, Greek food, and most of all…their pizzas.  Other popular items are their veal parmesan, veal sandwiches, meatball sandwiches, souvlakis, and salads.

Since the pizza on the first visit was absolutely delicious, about a week later, we decided to order the veal parmesan dinner, for delivery.  When it arrived we were surprised to see it included a big piece of veal, tons of pasta, garlic bread, salad, and a can of pop for $12.99.  The food arrived hot and fresh, however, I was told that depending on how busy they are, sometimes it takes about an hour for delivery.  Nonetheless, you can’t beat the price of their items!

Buzz Buzz is a family-run restaurant, operated and owned by a Greek gentleman by the name of Tony.  He runs the restaurant with his wife, daughter, and a few other people.  Although they are also well-known for their delivery and take-out, they do have regulars in the area that stop by and eat while watching TV. The place also has a liquor license, so if you wanted to, you could grab a beer or glass of wine with your meal.  Perhaps the most telling sign about the business, is that every time I’ve been to the restaurant, it’s been consistently busy.

Tony and his daughter are a pleasure to deal with—they are amazingly friendly and are willing to bend over backwards for special requests.

In a day and age when the pizza business is dominated by big chains, it’s nice to find a local, friendly business that provides good food at a reasonable price.

Buzz Buzz Pizza Family Restaurant
416-630-7777
http://www.buzzbuzzpizza.com/

Please Share:
 

Add Comment

Prioritize the Customer….Not the Size of the Project

A couple of years ago, my wife and I were travelling and went to the Grand Ole Opry, in Nashville.  While we were there, we bought a poster that displayed the musicians that were playing that night but was done in a style that had probably been used since the early days of this venue.

Given that the Grand Ole Opry is a country music establishment, I thought it would be interesting to frame this piece of art in a different way, than simply using a frame.  In particular, I thought it would be cool to mount it on barn wood—wood from a barn—to play with the country theme.  After doing a bit of research I discovered barnboardstore.com: a store known for selling barn board and what is generally known as reclaimed wood.  In addition to barn board, they are also known for selling wood with live edges—in other words, wood with the bark still on it.  Both types of wood are high-quality and can be used for furniture, floors, and walls.  For me, I only needed a small piece of wood because I had a relatively small poster.

When I went to barnboardstore.com, they were very accommodating.  Even though this was a small project for them they let me pick out a piece of wood with the nice colouring I was looking for.  They also spend a few minutes helping me the size and cut it, so all I had to do was glue everything together and put the poster on.

Because they took such good care of me I kept them in mind for other projects. My wife and I are currently in the process of creating some built-in bookshelves, and we wanted the counter of the bookcase to be barn wood.  Just like my first experience the staff were extremely helpful and came up with ideas that made more sense and were more cost-effective.  All the staff are a pleasure to deal with, and this was something exceptionally notable because, in a day and age where many companies are just looking for the “big sale” and spend as little time as possible with customers with smaller projects, it’s nice to see a company that puts the customer first.

If you have a project involving wood and are looking for something a bit different, I definitely suggest checking them out.

Barnboardstore.com
416-471-9452
http://barnboardstore.com/

Please Share:
 

Add Comment

Hungry for Hungarian Food?

A few weeks ago, I visited a popular, Toronto restaurant, that has been around for many years….Country Style Hungarian Restaurant. It’s a cozy Hungarian restaurant located at 450 Bloor Street West, and should not be confused with the larger donut chain, Country Style.

Country Style Hungarian Restaurant has been around for over 50 years as a family-run business. It’s an old-school restaurant with classic red and white checkered tablecloths and wooden chairs and tables. They’re famous for their schnitzel, but some of their other go-to dishes include cabbage rolls and perogies. They of course, also have goulash soup and cucumber salad, and their wiener schnitzel is absolutely to-die-for.

Aside from ordering a la carte, they also have a delicious platter prepared for two or four, which comes with a variety of meats, sausages, and potatoes. For those who are less hungry, there are schnitzel and chicken sandwiches. If you’ve saved a little room, they have great desserts including palacsinta…a Hungarian-style crepe with chestnut puree, as well as apple and cherry strudel. All of their desserts are tasty and most are homemade. Lastly, one of my favourite items on the menu is their raspberry soda…..a cold drink that is somewhat different from most pops.

Their food always comes out hot, fresh, and very quickly, and in addition, the service is great. All of the waiters are friendly and helpful, and if you ask for the sauce on the side or other dietary requests, they are very accommodating.

I find the restaurant is busy at any time, especially on Thursday, Friday, and Saturday nights, but you usually do not have to wait too long to be seated. After dinner, if you want to listen to live music, there’s are some bars in the area, as well as live theatres, all of which are accessible via public transit.

If you’re looking to experience a different, homey kind of restaurant, head on over to Country Style Hungarian Restaurant…you will not be disappointed.

Country Style Hungarian Restaurant

416-536-5966

http://countrystylehungarian.com/

Please Share:
 

Add Comment

A Taste of Good Customer Service

Lady York Foods is a unique, one-off grocery store, often frequented by folks in the Italian and Portuguese community who live nearby. They’re well-known for their butcher shop, deli and cheese section, locally baked goods, and their produce. I also go there for seasonal items, like figs and fresh olives. If you happen to be making prosciutto, you can easily get the leg of a pig and similar items—all high quality.

Last Friday my wife and I decided we wanted to make a rack of lamb for dinner. I headed over to my neighbourhood Costco and much to my sadness and shock, they didn’t have any lamb in stock, which was a rare event.

Although they had other meats, my wife and I were both craving lamb. I put my thinking cap on and while I was at Costco, I called up Lady York Foods to see if they had a rack of lamb in stock. I spoke to a young, friendly guy in the butcher shop and told him what I was looking for.

When I arrived, it was all wrapped up and ready to go. I thanked the young man for his help and headed home, eager to start digging in. When I got home my wife opened the package and was surprised because it looked different from the usual rack of lamb.

Usually, it’s Frenched so it looks very presentable, and so we were surprised it wasn’t Frenched already but we didn’t think anything of it. When we went to cook and slice it, we realized there was an extra bone in there, and when we went to continue slicing it we realized there was no actual meat, just bone and fat.

I called up Lady York Foods again and asked to speak to a manager. I told her there might have been some miscommunication and confusion, and that I was sold something that wasn’t butchered and properly presented for sale.

The young man from the butcher section told me to come in whenever it was convenient, and he would be happy to refund me. I took a picture of the lamb so I could prove I wasn’t yanking his chain and stopped by the next day.

When I approached him we ended up having a nice chat and he apologized for not having the product I was looking for, and for making me return to the store to get a refund. Lady York Foods was willing to step up to the plate to ensure customer satisfaction and the young man in the butcher shop was willing to make things right.

I showed him the picture I took of the lamb and we had a good chuckle. He ended up taking the picture for training purposes for the rest of the butchers.

I applaud Lady York Foods because they stood behind their product standards and readily refunded the money in the case of a simple miscommunication.

Lady York Foods

416-781-8585

www.ladyyorkfoods.com

Please Share:
 

Add Comment