Last week, around 9 pm I noticed that it was a little chilly inside my house and realized that my furnace had turned off. Being the handy fellow that I am, I poked and prodded at the furnace to try and get it working, but had no such luck, and had to find a quick solution, as it was getting colder by the minute.
Since it was already late, I immediately went on Facebook and asked my neighborhood’s Facebook group if anyone knows a reliable person who deals with heating and furnaces. Within five minutes, three different people sent me messages with the contact information for Len Minuk, owner of Temp▪A▪Sure.
Temp▪A▪Sure operates 24/7 and helps customers fix issues related to heating, cooling, hot water, gas lines, fireplaces and standby power generator equipment within the GTA. Regrettably, I was unable to reach Len that evening since he was already asleep (it was after 11 pm), but I heard from him early the next morning and he indicated he would take care of my issue as soon as possible. Even though Len was extremely busy, he said he would stop by in the morning to at least take a look at the furnace, and if it was a small repair he would do it immediately, or he would return in the afternoon if it required more work.
Fortunately the problem was minor and Len was able to fix it as soon as he arrived at our house. In fact, Len diagnosed the problem within a couple of minutes of arriving, and had our furnace working soon after. As the house began to warm up, Len stayed with us for an additional 15 minutes to ensure the job was complete and the problem was completely solved. Len also noticed we were using the wrong size filter and offered to get me one that was the correct size, as it apparently makes a huge difference.
While a lot of people in the home comfort industry “talk” about service, it is clear Len provides it. Len cares about his customers and his profession, and takes pride in his workmanship. He even called me to follow up, later in the day, and normally would call the following day as well, but since this was minor, I told him not to worry about it.
I am so glad Len took time out of his busy schedule to fix our furnace on one of the coldest days of the year, when we needed it the most. We are very fortunate to have found him and are very glad we did. We will definitely use him again if we ever need any of his services.
Thankfully I can now put away the extra blankets and give back all the space heaters I borrowed.