Author: David Lipton

About David Lipton

David Lipton is President and co-founder of Toronto based Sensors Quality Management Inc. (SQM). SQM is a Toronto based company which assists organizations in improving their customer and employee experiences, by providing the truth. SQM offers its world-wide clientele a variety of programs and services, including: Mystery Shopping, Quality / Service Assurance, Market Research, Field Merchandising, Online Feedback, and Internal Audit Software. David can be reached at 416-444-4491 or davidL@sqm.ca

Stress Free Ride on VIA Rail

Normally, when I’m using this blog, it is to highlight an outstanding company, so I want to be transparent, as this time I am highlight a company that is also a client of SQM’s.

A couple of weeks ago, I needed to get to Windsor for a meeting, and decided to take the train, instead of driving.

For starters, I was concerned about the weather conditions, as they can change very quickly. One minute the weather is fine, and the next you are driving with snow squalls which are no fun and can be quite dangerous.

As for dollars and cents, it turns out that coach fares were as low as $60.00 each way. Since the drive would have taken a full tank of gas, each way, which in my car is also about $60.00, it turns out that taking the train was going to be about the same price for this trip.

As a result, decided the best way to commute to Windsor was on VIA Rail as there are more benefits.

Taking the train meant I would have time to be productive. In fact, it almost felt like another day working at the office, because I was able to use my phone in the quiet surroundings, to chat and to answer emails, while I had my laptop to do work and and surf the web with the WIFI that was included. When I arrived, I felt refreshed and ready to go about my day. I had no complaints at all, and did not have to stress about driving or finding parking.

I know the trains aren’t perfect, but my experiences have always been quite positive. Commuting for longer than you should can throw off your entire schedule, and in my experiences, unlike air travel, there seem to be minimal weather-related or train traffic delays, and unlike driving, you don’t get stuck in bumper to bumper traffic on the highway.

Overall, the train was on time, the seats were clean and comfortable, and the staff were friendly. I recommend taking the train for anyone who is planning on traveling out of town, and wants to arrive stress free with excellent customer service experience.

For general information or booking, call 1 888 842 7245

 

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Start Spreading the Word…..Rochester, New York is a Hidden Gem

Recently, I wrote a blog about discovering the Strong Museum of Play, in Rochester, New York, but today, I would like to highlight the city itself.

When my wife, my daughter and myself were first passing through the city, for the first time, we ended staying a few days, and realized that there are a ton of things to do in the area. As a result, we seem to end up going back each year, and each season results in new activities to explore and discover.

There are always family friendly activities to partake all year round; including the International Museum of Photography, where guests get a chance to see the world’s largest collection of cameras, and learn about the evolution of photography. On the other end of Rochester, attend the Electricity Theatre at the Rochester Museum & Science Center, and then explore the realism at the Dinosaur Exhibition by discovering a dozen prehistoric creatures of the land and sky in the same museum.Also, lets not forget about the Seneca Park Zoo, where you will get a chance to see native and exotic animals on the African Safari tour.

While the zoo is open year round, if you visit the area in the summer time, there are also two great waterparks, that will entertain the kids and kids at hear, for hours on end, or you can catch a AAA baseball game, with the Rochester Red Wings, farm team of the Major League Minnesota Twins.

In the winter time, the city is just as vibrant, if you can get away for the weekend to partake in fun winter activities, such as cross-county ski, snowboarding, and ice skating. Rochester also has their own AHL hockey team, called the Rochester Americans, and there are usually last minute tickets available for most games.

Of course, there is also shopping for those who choose to flex their retail muscle, with a number of malls right in the city, along with the Waterloo Premium Outlet Mall, just a fifteen minute drive down the interstate, where it is considered shopping heaven, and will fulfill all of your shopping needs. And after a long, hard day at the mall, there are hundreds of great restaurants, that serve up just about any cuisine imaginable from smokehouse bbq to Ethiopian, and from vegetarian to kosher.

Next time you are looking to get away, be sure to visit Rochester, because whether you come just for a day, or stay a few nights, there is something for everybody. Rochester is a hidden gem with many things to do.

For more information on all tourist sites and attractions, visit http://www.visitrochester.com.

 

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Book Some Time At Your Local Library

A few years ago, I had to pick up a magazine from the Toronto library.  I hadn’t been to a library in a while, and whenever I end up going, it reminds me what I seem to forget on a regular basis….that the library is a great place to visit.

I recently found out how amazing it is to sit down in a comfy chair, in silence for half an hour and just read.  The library also offers movies, music, magazines and access to computers. This is a good place for someone who cannot afford a computer and needs to surf the web or even to use a printer.

The best part is that access to the library is free for anybody who is a resident in Toronto.  This is an incredible resource that is often overlooked.  We can borrow newly released books, instead of spending money on purchasing them, and even return them without feeling financially obligated to read it.  Not only can we borrow books, and have them in the palm of our hands within minutes, but now you have the power to place items on hold, using the online system.  This allows you to add your name to the wait list, and be informed of when the book arrives at your local library.

There are really no disadvantages to this amazing service!  It is a pleasant way of clearing your head from social media, and having some time to enjoy the simple things that life has to offer. Besides, where else can you borrow something for free?  Be sure to visit your local library in the new year.

 

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New Feet With Comfort Zone

Back a few years ago, I was going to a bachelor party for someone who was younger than me.  Usually a bachelor party consists of drinks, dinner, and partying until the next sunrise, but that was not the case. The dinner was at a nice steak restaurant and then after the dinner we had the option to go get a foot massage at a place known as the Comfort Zone, located in Richmond Hill, Ontario.

At the time, I opted not to go for a foot massage, as I thought it sounded a little sketchy, and an odd thing to do for a bachelor party, however, several months later, I was having problems with my feet, did some research, and decided to throw caution to the wind, and check the place out, one afternoon.

Comfort Zone is a Chinese oriented salon where the staff are trained therapists, reflexologist, or acupuncturists. They may not speak much English but are knowledgeable on Chinese massage techniques. There usual pricing is $39.00 dollars for a 45 minute massage, however, it is $32.00 before 7 pm, most days. They also have volume discounts if you purchase multiple massages in advance.

Once I arrived, I was offered a beverage and seated in a room with a big screen television and WIFI. I was told to take off my shoes and socks and roll up my pants. I was then given a big bucket of hot water and told to soak my feet for a while. This was relaxing on its own, and then after about ten minutes, I was given a 45 minute foot massage. Before my massage, I had explained to the masseuse what my problem was and asked them to press a little hard, knowing…no pain, no gain, and they were very accommodating as to pressure and areas to focus on. During the process, I noticed that the knots or stress in my feet were feeling soft and revitalized. When my massage was finished, it was almost like I was given a new pair of feet, and walked out of place like I was walking on a cloud.

Since that first time, I have managed to convince my wife and a few friends to give it a try, and everyone who comes with me, thoroughly enjoys the experience and continues to come back. My wife says, “It’s like having two new feet”. In fact, it is now at the point where a number of us make an evening out of it, with six or seven of us going for a foot massage, followed by dinner at one of the many restaurants in the area.

If you have an active lifestyle, stand on your feet for long periods of time, or simply to celebrate a special event, this is definitely a place to visit.

They have three shops located in Markham and Richmond Hill, however, I consistently go to the location on 324 Highway #7. To book an appointment or for more information call 905-882-9822.

Enjoy your new feet!

 

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Reliving Your Childhood at Rochester’s Museum

Four years ago, I first heard of an amazing museum to take my daughter to, called “The Strong National Museum of Play”, located in Rochester, New York. It is the biggest museum of its kind, in the United States, and is served to attract demographics of all ages.

As soon as you step in, there is a 100 year carousal, aka “a merry go round,” and an old school diner. When you first get into the exhibit area, you enter a world of interactive zones, where the kids can play. It is divided into different sections, including areas devoted to Sesame Street, arts and crafts, super heroes and super villains, fairy tales, and the list goes on. There is also a stocked grocery store where the kids can shop, check out and scan their items.

Aside for the areas for kids to play, upstairs is an archive consisting of over 72,000 artifacts, including old toys, action figures, board games, and doll collections that are all displayed in glass cases. Some toys displayed include model airplanes, Star Wars, and Barbie dolls. In addition, there is fully operating arcade that includes popular pinball and video games as well as air hockey and domed hockey. Seeing all of these artifacts and playing my favourite video games is like a trip down memory lane. Other activities include visiting the Dancing Wings Butterfly Garden that is open all year round, which contains over 1,000 tropical butterflies, or a walk through the outside garden, during the summer months.

Every time we come back, I think it will be the last time, and that my daughter will be bored of it, but we end up staying longer, and she can’t wait for the next visit. There is always something new to discover and learn, and this museum truly has something for everybody. It is definitely worth the trip to Rochester.

1 Manhattan Square Drive
 Rochester, New York 14607
United States
+1 585-263-2700
 

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Miller Shoes is a Fit for Everyone!

I have a lovely 88 year old aunt, who has a number of issues with her feet, ranging from a small size, to bunions, to a high instep. As a result, it is often very challenging to find shoes shoes that fit her.  In fact, aside from visiting just about every shoes store in Toronto, we have even traveled to Buffalo, and still have had no luck finding comfortable shoes in her size.

In an effort to help her out, I did some online searching, where I came across Miller Shoes, in Hamilton, Ontario. It is a family owned company that has been in business since 1926, with the original store located in downtown Hamilton, and a newer location “on the Mountain”, that specializes in children’s and casual shoes. Miller Shoes specializes in hard to find sizes, including wide and small feet for both men and women. They offer boots and shoes in a variety colours and fresh new styles. The feature brands include Bernie Mev, Ros Hommerson, Rockport, Ecco, Hunter, and the classic Australian Uggs, and they recently began selling Michael Kors, Frye, and Sam Edelman.

Once you step into the store, you will notice an old style atmosphere, with shoes stocked up to the rafters and enough knowledgeable sales clerks to help you find what you are looking for.

The store was very busy, but don’t be mistaken, once you are helped, you will be taken good care of to ensure that you find your perfect pair of shoes and leave happy.

Brian Miller is the third generation to run the business, and I learned this as he just so happened to be the person who assisted my aunt with finding her shoes. He was patient and pleasant to work with, and his efforts paid off, as we were successful in purchasing two pairs of shoes.

While we certainly came to Miller Shoes for the small sizes, they also have reasonable prices and great customer service. It is nice to support an independent and a smaller business so between their niche, pricing, and customer service, it is worth checking them out!

 

Brian Miller

1289 Upper James Street
Hamilton, ON L9C 3B3
(905) 387-7463

millershoes.com

 

 

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Children’s Pawsitive Pet Lover Programs

Several weeks ago, I was looking for something to occupy my daughter while she was off school, and had come across a company called Pawsitively Pets in midtown Toronto, near Leslie Street and Eglinton Avenue.

Since my daughter is into pets, I looked into this organization for fun, safe, and educational programs. As it turns out, they have a number of programs including summer camps, school breaks, holidays, weekends, after school, and even to give adults a date night!

The programs are all animal related, and usually involve animals that are rescued or adopted from shelters. The children spend part of their day learning about nature and learn about the responsibilities of taking care of pets. They will also get to take part in creating arts and crafts, such as learning how to making a dog bowl or a bird feeder.

Parents can pay by the day, the week, or purchase a monthly package.

Every time we get home, my daughter couldn’t wait to get back the next time.

The founder of Pawsitively Pets for Kids, Jennifer Ego, is a wonderful woman. She is energetic, and was very accommodating to my daughter’s schedule. She was also able to find a spot in the program last minute.

Not only do they have programs during the day, they also have programs during the evenings. This way, parents can spend that extra time on a date night. Date nights are offered on select Friday evenings for kids four to 10 years old to be dropped off at their location from 6 pm to 9:30 pm. The cost of the program is twenty dollars, and includes a pizza dinner, animal interactions, crafts, and activities.

Be sure to check out this location whether it is for a day or during your child’s next school break. The place can be a bit of a zoo, but after all, that’s the whole purpose 🙂

 

Leaside Location

202 Parkhurst Boulevard, Toronto ON M4G 2G3

416 901 4776

https://pawsitivelypetskidscamp.com

 

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