Tag Archives: Unique Destinations

Ja’ Makin me Happy…Patrice Bailey!

Photo of Patrice Bailey on one of her Falmouth Tours

Last year, I got to know Patrice Bailey when I began planning a day trip for my family to explore the area near the Port of Falmouth in Jamaica. Our cruise ship was docking there for the day and I wanted to plan an excursion to make the most out of our stay, since my research showed that the port was located in the middle of nowhere with nothing really around it.

While I was surfing the web for ideas, a tour guide by the name of Patrice Bailey kept coming up…and with great reviews, I decided to send her a short email. Within a few hours, I was communicating with Patrice by phone and email, and we made an arrangement to hire one of her colleagues to drive us from Falmouth to a beach in Montego Bay, since she herself was fully booked. When we arrived at the port, Patrice introduced herself with hugs all around before sending us on our way, with our tour guide. We immediately felt like family.

Our tour guide was really friendly and he even managed to give us a short tour of the area before taking us back to the ship. He also took us to a great local place for Jamaican patties, which was the icing on the cake!

Flash forward to 2017 and I gave Patrice a call when we chose a cruise revisiting Falmouth. Since we had developed more of a personal friendship over the last year, during our numerous email exchanges, I invited Patrice to lunch as a thank you for planning a great trip the year before. Patrice accepted the invitation but when we arrived, she surprised us with an entire day of fun filled activities.

Patrice took us on a tour of the area, which included the neighbourhood that Usain Bolt grew up in, as well as a couple of gorgeous lookout points. We then went to a secluded beach, where there were only a few other people nearby and you could see blue water and white sand for miles. When we were ready for lunch, we asked her about good, local jerk chicken. Patrice said, for really good jerk chicken, she would only take us to one place and that began our 45 minute drive to Scotchies… more about that in my next blog.

After our great lunch, Patrice showed us a few beach clubs that we can visit on future trips and took us back to the port where we hugged and promised to keep in touch.

Being in the hospitality industry, I typically make friends wherever I go, but I have met my match in Patrice. If you are looking for someone to make your experience in Falmouth amazing, Patrice Bailey is definitely the way to go. She is really easy to deal with, professional, reasonably priced and a barrel of fun!

Patrice Bailey Tours
1-876-509-7542
patbailey52@yahoo.com
www.patricebailey.com

 

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Dive with Martin… I Did!

Cozumel Scuba Diving and Contest Alert

Many of the cruises I have taken over the past few years have docked at a port located in Cozumel, Mexico.  When I visit the area,  I normally go scuba diving.   Cozumel is known for having beautiful diving conditions…so why wouldn’t I take advantage of it?

When I was there last year with my wife and daughter, we decided to book a snorkeling excursion, since neither of them scuba dive.  While there were dozens of local businesses to choose from, we chose to go on an excursion with Dive with Martin, since it was located right at the pier and they provide both scuba diving and snorkeling packages at a great price.

This year when we were returning to Cozumel, I decided to call Dive with Martin to see what kind of deals they could offer us.  Once again, they provided us with a better price than the other dive shops and even included the cost of the rental equipment in the low price.

I have been very pleased with Dive with Martin as a company.  They provide good quality equipment and fabulous customer service.  All of their instructors are qualified, competent, friendly and professional and they always take us to great dive sites.

As an added bonus, they let my wife and daughter come along on the boat for a nominal fee, so they could snorkel along the surface while my friend and I went drift diving.  To make my wife and daughter feel more comfortable, the captain of the boat kept moving the boat closer to them as they drifted away from the boat.  This was a nice touch and and truly went above and beyond to see to it that they felt comfortable and safe while snorkeling.

If you decide to make a reservation at Dive with Martin, they have an associate working in the United States who can help you book your reservation.  If you call… tell Paddie that David Lipton from Toronto says, “Hello”!

Dive with Martin
503-949-5985 (USA)
503-949-5985 (Mexico)
www.divewithmartin.com

Contest Alert:
Our friends at Mexico Xpertz are having a contest where they are giving away a trip to Mexico to one lucky follower.  To enter the contest click here.

 

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Sky High Customer Service

Recently Southwest Airlines was named as one of the Top Ten Most Admired Companies in the World, by Fortune Magazine. With that being said, I believe Southwest Airlines is a great company and I would like to share my recent travel experience with you. For transparency purposes, SQM does do business with Southwest Airlines and I know people who work for the company.

Years ago I started flying with Southwest Airlines because they had a reputation of being a low-cost carrier. Even though they aren’t always considered low cost, these days, I believe that the company still has a great reputation! Today they are known for providing travelers with very good customer service, empathetic employees who genuinely care about their customers and front-line workers who enjoy serving the public.

A few weeks ago I experienced Southwest Airlines recipe for success when my daughter and I became stranded at the Orlando International Airport due to bad weather. While we were waiting in line to speak with a Southwest employee, I noticed the staff made it a point to ensure that every customer was taken care of before the employees left the gate area. Considering we were all tired and upset, the employees did a great job ensuring each customer received the time and attention he / she deserved.

When I reached the front of the line, the employees made me feel like they cared about my situation and wanted to help. Together, the employees came up with a solution to get myself and my daughter to where the rest of my family was located (Buffalo). In addition to rebooking my flight as early as possible, they went above and beyond the call, to help me find a hotel for the night when they learned I was having difficulty finding one and noticed that my daughter was exhausted and upset. Within a few minutes they provided me with some contact information and I spoke to someone who gave us a very nice room and a special “stranded traveler’s” rate.

While there are many times in business where a customer is left feeling like they are just another number, I really felt like the Southwest employees added the personal touch to this difficult situation, making me feel valued and appreciated.

For those of you living in Canada, close to the border, I truly believe it is worth a short drive to the US to fly with Southwest Airlines. Southwest is a great company to fly with and I am confident that you will enjoy your travels.

Southwest Airlines
1-800-I-FLY-SWA
www.southwest.com

 

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What Does Saving the Rain Forest Have to Do with Coffins?…I Don’t Think the Vultures were in the Rain Forest…

A photo of Charlie Hamilton from National Geographics

Last month, I attended a National Geographic Live presentation, where the speaker was a fascinating gentleman by the name of Charlie Hamilton James.  Charlie is a wildlife photographer who has won several awards and done work all over the world.

One of Charlie’s more recent projects involved photographing the wildlife at Yellowstone National Park, in Wyoming, USA.  To do this, Charlie used a different approach than other photographers, and tried to make the audience look at the world (the cast of us in the world) and animals in a different way than most people may observe it today.  One such example is when he took photographs of vultures in the Amazon Rain Forest.  While most people think of vultures as disgusting and ugly animals, Charlie’s photographs will make you think twice, as vultures are truly incredible creatures.

In addition to his stories about Yellowstone National Park and vultures, Charlie feature presentation was called, “I Bought a Rain Forest”, which was meant to help the audience look at this area of the world in a whole, new way.  For example, a lot of people in the developed world criticize people for cutting down the rain forest but they don’t realize why the rain forest is being cut down.  Charlie’s presentation showed that the main reason for trees being cut down is to provide money for the basic necessities of life, such as food, shelter, and clothing.  People in the developed world don’t realize we are paying the people in the undeveloped world for their natural resources, which in many cases are used to manufacture things we don’t really need…or can use a little less of.

For example, when you take a close look at how the people in these areas are making their money, you realize that a lot of the rain forest is being cut down so people have space for their cattle.  Not to ruin a person’s livelihood, but the truth is, that if we ate just a little less meat (and I love a good steak as much as the next guy), a lot of this land could be saved.

Another example I found mind boggling is, that a lot of the trees being cut down are mahogany trees, and the only reason these trees are being cut down is to build caskets for North Americans (mahogany is the number one wood used for casket). As Charlie suggested, it really doesn’t make a lot of sense to destroy the rain forest to make coffins…a product that ends up back in the ground.

As much as I care about the environment, I have never considered myself a granola eating tree hugger, and Charlie’s presentation showed me that you don’t have to be one, to still care and do your part to protect this vital area of the world.

Overall, I found Charlie to be fascinating, entertaining and certainly worth listening to, if he is ever in your area.  Charlie did indeed buy a rain forest… but to hear that story you are going to have to attend one of his events.

Charlie Hamilton James
www.charliehamiltonjames.com

National Geographic Live Speaker Series
416-872-4255
www.roythomson.com/natgeolive/

 

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Where Should you go to Learn about the World Today?

Photo from the Nat Geo Series at Roy Thomson Hall

In the 80’s and 90’s people subscribed to National Geographic Magazine to learn about the world and all the places they wouldn’t necessarily travel on a regular basis. The magazine was smaller than traditional magazines and looks more like a book with glossy pictures. It featured a yellow border around the cover page and is primarily purchased by families with children.

National Geographic Magazine was usually a child’s first look at foreign places across the globe. It was also super exciting for children to browse through when it arrived in the mail each month.

Since I always found the magazine to be interesting and informative, earlier this year, one of my employees said I might be interested in a speakers series at Roy Thomson Hall called National Geographic Live.  Every few months, National Geographic Live has an event involving a speaker discussing a specific topic, somehow related to the world we live in. During the presentation, the speaker captivates the audience with stunning photos and video about the places they are speaking of, not to mention their personal experiences.

Roy Thomson Hall is an intimate theatre in the heart of Toronto that seats almost 3,000 guests. The theatre provides great acoustics, comfortable seating, and excellent service in all of their departments from the ushers, to the box office and the ticket takers.

Roy Thomson Hall is one of the few larger venues in Toronto that runs their own box office and they are always a pleasure to deal with.

For the National Geographic Live events, tickets aren’t necessarily expensive. The lower priced tickets start at $19.50 and if you buy in-person there is no service charge. These presentations are great for a nice afternoon or evening out.

The series is available Sunday afternoon or Monday and Tuesday evenings in January, March, and May 2017. This is a great way to hear some amazing stories, see sensational photography and learn about the world we live in.

National Geographic Live Speaker Series
416-872-4255
www.roythomson.com/natgeolive/

Roy Thompson Hall
416-593-4822
www.roythomson.com

 

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