Tag Archives: Samsung

Samsung Just Pulled Me Into the 21st Century

Photo of a Samsung Galaxy S7

Some people might have read in my previous blog posts that I am a big fan of Blackberry. Up to last spring, I was using a very old Blackberry device, and for the most part, while I was with Blackberry, they took really good care of me both with tech support and overall customer service. Unfortunately, Blackberry has changed over the last few years, and it more recent times it became evident that it was time to consider other devices.

During the last few years, I have also put up with a growing list of friends and family who were constantly making fun of my older Blackberry. In fact, my sister-in-law would even make fun of me for using my device because I still called it a phone and didn’t understand the power of what I could do with modern day technology.

A few months ago, after hemming, hawing and researching the subject to death, I finally took the plunge and moved to an android device. In particular, I ended up buying a Samsung Galaxy S7. I know Samsung has been having issues with their Galaxy Note 7 but my research showed me the Galaxy S7 would be a good investment. Within minutes of setting up my device (with the help of my sister-in-law), I realized she was absolutely right! Boy, was I missing out big time… there was a whole new world out there! Whether it’s getting news and sports updates, being able to quickly check the weather, making free long distance phone calls (using Skype and WhatsApp), navigating our congested roads, price matching or finding deals, there is an app for everything!

If my calculations are correct, the amount of money I have saved through price matching and free long distance calls has already more than aid for the phone. In addition to these benefits, the phone is constructed extremely well. It has an amazing camera that creates beautiful photos (who needs a $1000 camera anymore?), is great on speaker phone, looks nice and has an amazing charger that charges my phone quickly so I don’t have to sit there for hours to get my phone up to a 100% charge.

Despite the recent issues surrounding the Galaxy Note 7, I recommend a Samsung product if you are looking to update your phone. For full disclosure, I have done business with Samsung in the past but this had no impact on my decision to purchase the device, or share my experience.




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OtterBox’s Phone Cases are Out-of-the-Box!

One of the reasons why I often hesitate to upgrade my mobile phone / devices is because I am quite hard on them, and frequently drop them.

That said, when I recently got my spiffy new Samsung Galazy S7, I knew that I needed to protect it from damages given the cost, and the importance of having a working device.

Soon, after receiving my new phone, my sister-in-law introduced me to a protective case made by a company known as OtterBox. OtterBox cases are shock and drop resistant, and when she showed me her phone covered with one of the cases, I immediately noticed the added weight to an otherwise sleek phone. In addition, the phone certainly didn’t look very attractive, but as my sister-in-law said, “neither does a phone with a cracked screen that is all scratched up”. By the end of the conversation, it was clear to me that this purchase was a no-brainer, and the case was well worth the price.

While I was originally going to order a case online, I decided to call my local Best Buy, who had the case in stock, and was willing to match the online price (kudos to Best Buy for going after sales aggressively). Half an hour later, with some help from the Best Buy staff, I had my phone in the case, and was ready to hit the road.

The quality of the case is truly fantastic, and while a bit challenging to put on the first time, it really does what it is meant to do… protect your device. Although, I would say that when I get dirt on my phone screen, it takes a while to clean it up. However, once you get the hang of it, it becomes much easier to clean.

I should also mention that since there are a lot of counterfeit products in the marketplace, I highly recommend spending an extra few dollars and buying it from either OtterBox’s official website or a reputable retailer.

While having a phone encased in something heavy and bulky takes away from its sleekness, it is nonetheless better than a broken phone. Fortunately, I haven’t dropped my new phone yet, however, if and when I do drop it, I know it will be very well protected.



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Say “Roger, Roger” to Rogers’ Excellent Customer Service

Similar to many other Canadians, I’ve been using Rogers for phone, internet, and cable services for countless years. While I’ve had complaints, I’ve also had good experiences when dealing with some of their great customer service representatives.

Recently, two of my special offers were coming to an end, and I reached out to a representative to see what could be done about the pricing. In addition to receiving help, the representative even went out of their way to assist me in obtaining a new phone, and once I received the new phone (a spiffy, new, Samsung Galaxy S7) the representative helped me figure out all the new features, apps, etc. Being a Blackberry user for the longest time, I really appreciated them making the transition to a new device go as smoothly as possible.

Based on my recent interactions, and how the representatives took care of me, I believe that Rogers is truly making significant improvements in their customer service. In almost all cases, they have been able to help me out and keep me as a satisfied customer.

In the end, despite the ever-evolving world of telecommunications, I think that Rogers will be able to keep up with the needs of their customers.

Rogers Communications


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