Tag Archives: Business

OtterBox’s Phone Cases are Out-of-the-Box!

One of the reasons why I often hesitate to upgrade my mobile phone / devices is because I am quite hard on them, and frequently drop them.

That said, when I recently got my spiffy new Samsung Galazy S7, I knew that I needed to protect it from damages given the cost, and the importance of having a working device.

Soon, after receiving my new phone, my sister-in-law introduced me to a protective case made by a company known as OtterBox. OtterBox cases are shock and drop resistant, and when she showed me her phone covered with one of the cases, I immediately noticed the added weight to an otherwise sleek phone. In addition, the phone certainly didn’t look very attractive, but as my sister-in-law said, “neither does a phone with a cracked screen that is all scratched up”. By the end of the conversation, it was clear to me that this purchase was a no-brainer, and the case was well worth the price.

While I was originally going to order a case online, I decided to call my local Best Buy, who had the case in stock, and was willing to match the online price (kudos to Best Buy for going after sales aggressively). Half an hour later, with some help from the Best Buy staff, I had my phone in the case, and was ready to hit the road.

The quality of the case is truly fantastic, and while a bit challenging to put on the first time, it really does what it is meant to do… protect your device. Although, I would say that when I get dirt on my phone screen, it takes a while to clean it up. However, once you get the hang of it, it becomes much easier to clean.

I should also mention that since there are a lot of counterfeit products in the marketplace, I highly recommend spending an extra few dollars and buying it from either OtterBox’s official website or a reputable retailer.

While having a phone encased in something heavy and bulky takes away from its sleekness, it is nonetheless better than a broken phone. Fortunately, I haven’t dropped my new phone yet, however, if and when I do drop it, I know it will be very well protected.

OtterBox
855-688-7269
otterbox.com

 

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Say “Roger, Roger” to Rogers’ Excellent Customer Service

Similar to many other Canadians, I’ve been using Rogers for phone, internet, and cable services for countless years. While I’ve had complaints, I’ve also had good experiences when dealing with some of their great customer service representatives.

Recently, two of my special offers were coming to an end, and I reached out to a representative to see what could be done about the pricing. In addition to receiving help, the representative even went out of their way to assist me in obtaining a new phone, and once I received the new phone (a spiffy, new, Samsung Galaxy S7) the representative helped me figure out all the new features, apps, etc. Being a Blackberry user for the longest time, I really appreciated them making the transition to a new device go as smoothly as possible.

Based on my recent interactions, and how the representatives took care of me, I believe that Rogers is truly making significant improvements in their customer service. In almost all cases, they have been able to help me out and keep me as a satisfied customer.

In the end, despite the ever-evolving world of telecommunications, I think that Rogers will be able to keep up with the needs of their customers.

Rogers Communications
1-855-381-7834
rogers.com

 

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