Tag Archives: Blue Jays

Ten Things To Do During the Canada Day Weekend

Canada’s birthday is approaching, and 152 has never looked better! If you are unsure of what to do for the upcoming long weekend, look no further.

Fireworks: If you’re in the mood to create your own DIY fireworks show, there are many pop-up locations that will suit all of your needs. Kaboom Fireworks, Phatboy Fireworks and Rocket Fireworks are all good choices. If not, you can check out your local parks in order to see if they are doing their own fireworks show.

Wonderland: The amusement park is fun for the whole family! In addition to the spectacular rides, there will be street performers, traditional Canadian food and a light show.

Harbourfront Centre: There will be paddleboard rides on the Natrel Pond from 3:00 – 8:00 PM. At night, make sure to catch the live indie music that will be playing at the Harbourfront Centre Concert Stage!

Blue Jays Games: There will be games every day from June 28th to July 1stat the Rogers Centre. There will also be giveaway prizes on Friday and Monday. Be sure to grab tickets while they last.

Ribfest: The Etobicoke Ribfest is back for another year! From June 29th to July 1st, there will be many activities run from 11:00 AM to 10:00 PM. Stop by to hear live music, visit the Beer Garden and the Kids Zone, all while enjoying delicious ribs. There is something for everyone!

BBQ: Thinking about having a family barbecue or food with friends? Cumbraes and the Healthy Butcher have a wide selection available both in store and online. While it is always nice to support a local butcher, you could also visit your grocery store’s butcher section.

Craft Beer: What’s better than celebrating the country’s birthday than cracking open a cold one? Be sure to check out your local brewery, but please remember to drink responsibly.

Ottawa: Planning on spending the weekend in the capital? Events will be held at Parliament Hill, Major’s Hill Park and the Canadian Museum of History. Check out the official list of events.

Parades: In the mood for travelling? There will be parades held at Niagara Falls and in Downtown Vancouver. Both parades will be followed by fireworks over the Falls and at Canada Place.

Concert: At the North Maple Regional Park in Vaughan, multiple live performances will be played. The headliner will be Toronto’s very own reggae fusion band, MAGIC! See the full details here.

Whatever your plans may be, I hope that you have an enjoyable time. I wish everyone and their families a safe and happy Canada Day!

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The Toronto Blue Jays are customer service champions!

Last year, I decided to join many Torontonians by purchasing seasons tickets for the Toronto Blue Jays. Given the off-season acquisitions, I had high expectations, so when the Jay’s missed the playoffs I was left like many other Jays fans mumbling, “maybe next year”. Perhaps most importantly, I was left considering whether to renew my season tickets.

I don’t know if I said those words too loud, or if someone at the Blue Jays head office overheard me, but a few days later I received a package from none other than Mr. Paul Beeston- the President and CEO of the Toronto Blue Jays. He sent a personally signed letter thanking me for my continued support of the team, apologized for the poor season, and indicated how he and the rest of management were committed to improving the team and continuing in the direction that they began last season. To top it all off, all season ticket holders received a baseball autographed by a member of the 2013 team!

This small gesture left me with the impression that Mr. Beeston and the entire Toronto Blue Jays organization genuinely care about those who support them, taking responsibility for not meeting certain expectations, and truly standing behind their product. You would think that a major league sports team, such as the Blue Jays, would make no added effort to assure their supporters that they were striving to do better, however, they made this added gesture. Unlike many other companies that don’t necessarily stand behind their product, but simply provide lip service, Mr. Beeston and the Blue Jays management team did the complete opposite. Perhaps their efforts can be a lesson to businesses in other industries- no matter what you are selling, when things go wrong, you have to stand behind your product with more than just words! Great customer service goes a long way.

But the story doesn’t end there. In an effort to thank Mr. Beeston for his kind words and wonderful gift, I put a call in to his office. When I called he was unfortunately out of the office so I left him a message. Not expecting to hear anything back, I was amazed when two hours later I received a return call- not from his secretary, nor his intern, but Mr. Beeston himself! We only spoke for five minutes, but he took the time to thank me for my call, and my continued support for the team. He then assured me that the organization is still very much committed to taking a run at the playoffs next season.

For me, it was remarkable to see the President of a large organization personally take the time to thank one of his many season ticket holders, his fan, and his customer! It truly demonstrates how much Mr. Beeston and the rest of the Blue Jays staff care about their customers and stand behind their organization both in good times and in bad. It was also nice to see the organization back up their words by offering me a little insight into what the team is planning to do to make improvements for the next season.

Going into 2014, I look forward to what the coming season has in store for the Blue Jays. If you want to find me, I’ll be in the same seats, beer and popcorn in hand, supporting Mr. Beeston and cheering on the home team!

Go Jays Go!

The Toronto Blue Jays
1 Blue Jays Way, Suite 3200
Toronto, ON M5V 1J1
416-341-1000


 

 

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