Tag Archives: Toronto Shop

The Gift of Great Customer Service

As you know, I’m always trying to highlight small businesses and neighbourhood businesses and that’s the case with this particular blog post.

On the northwest corner of Bathurst Street and Sheppard Avenue, there’s a small strip mall with approximately 25 stores. One store that has been there for ages is called All in The Cards. It’s a small gift shop that also sells greeting cards, but also happens to have a post office.

I believe the owner’s name is David, and he and his staff are always very friendly and polite. Even the younger staff greet you as soon as you walk into the store. This seems to be a challenge these days for many retailers, but David’s crew is always friendly and smiling. In addition, they’re always helpful whether you’re looking for a gift, in need of a greeting cards, or have something to mail.

One of the things that I like about their particular post office, is that if they can find a less expensive way, with good or better service speed, to send a package, they’ll suggest different tricks of the trade. As a result, the employees there have saved me quite a bit of money, and my packages always arrive safe and sound.

Recognizing that it is a neighborhood business, if you live in that area or ever happen to be driving through, I suggest stopping in for any of your gifts, cards, or postage needs!

All In the Cards
416-398-0579
www.allinthecards.ca

 

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Picturing the Perfect Customer Service

I discovered Picture Picture about three years ago, when I needed to have several pictures framed. I went in on a weekend and I met a very pleasant, friendly gentleman by the name of Benny. The operation is actually quite a big facility, including hundreds of different frames to choose from. They also have different types of glass and material to use, and on top of that, they can do dry-mounting. Additionally, they also sell ready-to-choose framed items, including anything from landscapes to sports posters, to cityscapes, (including lots of photos and paintings of Toronto), to objects like food or flowers.

While I’ve been in numerous times to have different items framed, a couple of weeks ago I gave Benny and Co. a bit of a challenge. I had a poster that I had purchased from the Grand Ole Opry, and I had a vision on how I wanted it framed, so I brought him a couple of pieces of barn board (thick wood from the side of a barn) and wanted to somehow affix the poster to the wood.

First, Benny had to figure out a way of attaching the two pieces of wood together…neither of which was smooth. After he solved this challenge, he needed to figure out how to attach the poster to the wood. Lo and behold, he came up with a solution that was inexpensive and relatively simple. When my wife and I saw the end result, it was exactly as we pictured and better than we could have hoped for!

Benny and his colleagues, did such a great project with this one, we decided to throw another curveball at him with some other unique and challenging framing projects. Again and again, Benny came through with flying colours.

Whether it’s as simple as a diploma, a treasured family photograph, or a piece of expensive art…where the frame has to be just perfect, Benny and his colleagues have your back. I highly suggest him for all of your framing needs.

Picture Picture
(416) 787-9827
http://www.picturepictureco.com/

 

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