Over the next couple of weeks I am going to begin a series of blogs about some great services and businesses I encountered during my recent vacation. As with all of my blogs, I will be highlighting both large companies and small businesses.
For many years I have gone on a number of cruises. Most of the time when I go on a cruise, I sail out of Florida ports, such as Miami or Fort Lauderdale, however, recently my family and I decided to try something different when we found a well-priced cruise sailing out of Galveston, Texas.
Unlike the Florida ports, where it only takes a short cab ride to get to the ship, the Port of Galveston is more challenging to get to since it is located about 45 minutes away from Houston Hobby Airport. After doing some research, it became clear, it was going to cost anywhere from $30.00 to $50.00 each way, per person, to get to and from the port.
With this in mind, my wife and friend found a company that was on the lower side of the price scale – The Galveston Express. Not knowing what to expect, we booked our tickets and hoped for the best. We arrived at the airport pick-up location 30 minutes before our scheduled departure time and were delighted when our shuttle arrived 15 minutes early.
The driver was very polite, professional, and organized. He helped load all of the passenger luggage into the vehicle and had a list of all the people who had a booking on this particular trip. The shuttle itself was a newer vehicle, very comfortable and well air conditioned. We had a great drive down to the port.
After our trip, once again, the driver arrived at the port 15 minutes before the scheduled departure time. I really like this business practice. It puts customers minds at ease, knowing they did not miss their shuttle.
The Galveston Express provides excellent customer service, current model vehicles, and the most reasonably priced transportation within the Houston area.
While I’m not sure I would sail out of Galveston again, because of the added expense ($180.00 for a family of three) and unpredictable weather, I would not hesitate to use the Galveston Express if I was in need of a transportation provider.