Tag Archives: Family Care

Home is Where the Health is

Receiving care from the Local Health Integration Network.

I’ll have to be honest with you…I might not do this organization justice because I’ve only used a fraction of their services, however, I’ve been quite impressed with my experience thus far. I know of the Community Care Access Centre (CCAC), also known as the Local Health Integration Network (LHIN), because of the services they provide to older people who are sick, can’t get out of the house, or have a serious injury.  Their staff consists of various physiotherapists, caregivers, nurses, and occupational therapists.  Workers are sent to the patient’s residence when they are older or unable to go out and perform various activities.

As my aunt is currently recovering from a broken hip, I have recently, however unfortunately, gotten to take advantage of these services.

I was warned that there were various challenges associated with this organization and with public health services in general, but I have been extremely pleased with the quality of care and level of service which has been provided.

The process works like this: you are assigned a care manager, and that care manager is your main contact, but you may also deal with different individuals and agencies depending on your needs.

So far, on behalf of working with my aunt, I’ve met pleasant, dedicated, knowledgeable, patient, and helpful healthcare professionals.  Whether it’s the nurse that comes in to change a dressing, the physiotherapist that comes to do exercises, or the personal support worker that takes care of a variety of duties…these people are an amazing group of individuals!

While the system isn’t perfect, and there’s always room for improvement, we are truly fortunate to have such a great healthcare system in place here in Ontario.

I would like to extend my appreciation and thanks to all of the people who have been, and continue to be, involved in my aunt’s care and recovery.  Keep up the great work!

Toronto Central LHIN
310-2222
www.healthcareathome.ca

 

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Links Road Animal and Bird Clinic Excels in Pet and Family Care

Several years ago, my wife, daughter, and I adopted a rabbit, Hopper, who had previously lived at my daughter’s daycare. We used to take care of Hopper during the summer months and the holiday season, so when the daycare staff changed and the rabbit was no longer receiving the attention he deserved, we welcomed the adoption.

With our newfound responsibility of being pet owners, we wanted to take Hopper to an animal clinic for regular check ups, however, it wasn’t easy to find a clinic for small animals. Eventually, we discovered the Links Road Animal and Bird Clinic with its friendly, helpful, and accommodating staff. In addition to the great service, the clinic was also reasonably priced.

When we first adopted Hopper, we knew that he was already an older rabbit, and over the past few weeks, he seemed to be experiencing some health issues, so my wife took him to the clinic. The vet took one look at him and informed my wife that he was not doing well. He had clearly lost a lot of weight, and by completing a quick exam, the vet could tell that Hopper was experiencing kidney failure. Sadly, the vet’s recommendation was to put Hopper to sleep, to avoid any unnecessary pain or suffering.

My wife was obviously shocked and saddened by this news, and immediately called me to figure out what to do. Although the clinic was near its closing hours, the staff members did not rush my wife, and instead suggested that my daughter and myself come over, so that everyone could say a final good-bye to the family pet.

It was a very upsetting time, and the staff members not only took good care of Hopper, but took care of us as well. They were very patient with us as we had a final cuddle and bid farewell, and even gave me a treat that we knew Hopper enjoyed, so that we could at least send him off on as sweet a note as possible.

The staff members at Links Road Animal and Bird Clinic were very compassionate and made a bad situation as easy to deal with as possible. I would like to thank them for all of their help, support, and care over the years.

Hopper, you will be sorely missed.

Links Road Animal and Bird Clinic
41 The Links Road
Toronto, ON M2P 1T7
416-223-1165
thelinksroadanimalclinic.com

 

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